Medical Receptionist

​Medical Staffing is recruiting a Medical Receptionist to support a busy primary care service within the Nottingham area on an ongoing basis. The role involves providing front of house and administrative support within a GP practice using System One.

The successful candidate will be responsible for handling a range of day-to-day reception and administrative duties, including appointment booking, processing scanned mail and prescriptions, and supporting patient enquiries both in person and over the phone. Candidates must be System One trained and hold a valid smartcard to be considered for this position.

Shift Pattern

Monday – 08:00 – 14:00
Wednesday – 08:00 – 18:30
Friday – 08:00 – 13:00

Ongoing role

Key Responsibilities

• Process scanned mail and clinical documents accurately
• Manage patient appointment bookings and scheduling
• Process prescriptions in line with practice procedures
• Support patient enquiries both face-to-face and over the phone
• Maintain accurate administrative records using System One
• Provide professional front of house support within a busy GP practice
• Work collaboratively with clinical and administrative teams

Requirements

• Previous GP surgery or primary care reception experience
• System One training and experience essential
• Valid NHS smartcard required
• Strong administrative and communication skills
• Ability to work within a busy patient facing environment
• Professional and organised approach to workload management