Receptionist

We’re recruiting for a Receptionist to join a busy healthcare setting in Birmingham. This is a patient-facing locum role where you’ll play a key part in supporting daily operations and ensuring a smooth experience for both patients and clinical staff.

You’ll act as the first point of contact, managing both face-to-face and telephone enquiries, booking and coordinating appointments, processing repeat prescriptions, and maintaining accurate patient records. You’ll also provide general administrative support to the clinical team while ensuring all information is handled in line with confidentiality and compliance standards.

Key Responsibilities

• Managing front desk and patient enquiries

• Booking, amending, and coordinating appointments

• Processing repeat prescriptions

• Updating and maintaining accurate patient records

• Supporting clinical staff with administrative tasks

• Ensuring confidentiality and compliance at all times

Requirements

• Previous reception or administrative experience, ideally within healthcare or a GP setting

• Strong communication and interpersonal skills

• Ability to manage a high volume of enquiries efficiently

• Good organisational skills and attention to detail

• Familiarity with GP systems is advantageous

Role Details

• Location: Birmingham

• Job Type: Locum

• Start Date: ASAP

• Duration: 2 to 3 months

• Working Pattern: Monday to Thursday, 08:00 to 18:30

• Pay Rate: £12.71 per hour